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What Does a General Contractor Do?

A plain-language guide for homeowners and business owners: what a general contractor is responsible for, how general contractors price work, and when hiring one makes sense.

General contractor is a term people use loosely, so it helps to know what the role covers before you compare quotes. This guide explains the job in plain terms, how general contractors price their work, and when a project needs one. It's written for homeowners and business owners in Winnipeg and nearby communities, but the basics apply across Canada.

What does a general contractor do on a renovation?

On a renovation, the general contractor turns a plan into finished work and carries the responsibility for getting it built. That covers the price, the schedule, the trades, the materials, permits and inspections, site safety and cleanup. The table shows what the role looks like at each stage of a typical project, from the first visit to handover.

A general contractor's job, stage by stage
StageWhat the general contractor does
Before the quoteVisits the site, asks how you use the space, checks what is likely behind walls and floors, and notes what will need a permit.
Quote and contractPrices the work line by line, lists allowances and exclusions, sets the schedule and payment stages, and puts it all in a written contract.
Pre-constructionApplies for permits, orders long-lead items such as cabinets and windows, books trades in sequence and plans how the rest of the home or business is protected.
ConstructionRuns the site day to day, coordinates trades, keeps the work to code and the approved plans, books inspections and reports progress.
ChangesPrices any change in writing before the work is done and shows how it affects the schedule.
HandoverCompletes deficiencies, cleans up, closes out permits and gives you warranty details and product information.

What's the difference between a general contractor and a subcontractor?

A general contractor holds the contract with you and is responsible for the whole job. Subcontractors, or subtrades, are specialists the general contractor brings in for parts of it: electricians, plumbers, heating technicians, drywallers, tilers and others. You pay the general contractor, who pays the subtrades and answers to you for their work and their schedule.

In Winnipeg, electrical, plumbing, mechanical and demolition work is done by City-licensed contractors, apart from electrical or plumbing work a homeowner does personally in the single detached house they live in, so a general contractor either holds those licences or brings in licensed trades. Manitoba also treats construction as a mandatory industry for workers compensation coverage. Our contractor checklist shows how to verify both before you sign.

Do you need a general contractor?

You need one when a project involves several trades, a permit, structural changes or a tight schedule. A kitchen, bathroom, basement development, addition or commercial fit-up usually ticks most of those boxes. A single-trade job, like painting a room or swapping a faucet in the same spot, usually doesn't. The comparison below shows where the responsibility sits either way.

Managing trades yourself vs. hiring a general contractor
QuestionManaging trades yourselfHiring a general contractor
Who books and sequences the trades?You do, and gaps between trades are yours to fillThe contractor
Who applies for permits and books inspections?You, or each trade for its own permitThe contractor, as set out in the contract
Who is responsible if one trade's work damages another's?Often unclearThe contractor
How many contracts and payments?One per tradeOne contract with staged payments
Best suited toSmall, single-trade jobsMulti-trade renovations, additions and commercial work

What do most general contractors charge?

There's no single rate. Most general contractors price renovations either as a fixed price for a defined scope, or as cost-plus, where you pay the actual costs plus an agreed fee. Either way, the price covers labour, materials, subtrades, permits, site supervision, overhead and profit. How the price is built matters as much as the total.

Common ways general contractors charge
MethodHow it worksWorks well whenWatch for
Fixed priceOne price for a written scope; changes are priced separatelyThe scope and finishes are settled before work startsAllowances set too low, and how changes are priced
Cost-plusYou pay actual costs for labour, materials and subtrades, plus an agreed feeThe scope is uncertain, such as older buildings with unknown conditionsAn open-ended total; ask for a budget estimate and regular cost reports
Time and materialsHourly labour plus materialsSmall or repair jobsNo ceiling unless one is agreed in writing

Ask every contractor which method they use, what's included and how allowances work. A quote that looks cheaper may simply carry lower allowances for cabinets, tile or fixtures. At Bridgeland Builders, every project starts with a free on-site visit and a free written quote, with taxes shown. For a rough number first, try our instant renovation estimate or the Winnipeg renovation cost guide.

How does a general contractor handle permits and inspections?

The general contractor usually applies for the building permit, coordinates the trade permits, and books inspections at the stages the permit requires. The City of Winnipeg says homeowners are responsible for getting permits before a project starts, so make sure the contract says who applies, and ask for the permit numbers once they're issued.

Outside Winnipeg, permits come from your local municipality. We coordinate permits and inspections with the City of Winnipeg or the local municipality on every project. Our guide to Winnipeg renovation permits covers which projects need one.

What does a general contractor do on a commercial project?

On commercial work, the general contractor also plans around the business: the lease start, the opening date, operating hours, the landlord's requirements and the building's rules for contractors. Work is often phased or scheduled after hours so the business can keep running, and the contractor builds to the drawings prepared by your architect or designer.

Bridgeland Builders handles office, retail, restaurant, hotel and clinic renovations, with after-hours and weekend scheduling for commercial work and weekly progress updates. See our general contracting and commercial renovation services, or read how to prepare your business for a major renovation.

What should you ask a general contractor before hiring?

Ask who runs the site, which trades are subcontracted, who handles permits, how changes are priced, how often you'll get updates, what triggers each payment, and what the written warranty covers. Ask every contractor the same questions, in the same words, so the answers are easy to compare side by side:

  • Who will be on site day to day, and who is my main contact?
  • Which trades are your own staff, and which are subtrades?
  • Who applies for permits and books inspections?
  • How do you price changes, and when do I approve them?
  • How often will I get progress updates?
  • What is the payment schedule, and what triggers each payment?
  • What does your written warranty cover?

Then check the paperwork: a WCB clearance, an insurance certificate and the business registration. If you're planning a home project that touches several rooms, our whole-home renovation page explains how that kind of work is staged.

Next step

If your project involves more than one trade, book a free on-site visit. We'll look at the space, talk through scope and schedule, and follow up with a free written quote. We reply within one business day.

Frequently Asked Questions

The terms overlap. Builder usually describes a company that constructs new homes or buildings, while general contractor describes the role of running a whole construction project under one contract, whether it's new work or a renovation. For a renovation, what matters is whether the company takes responsibility for the full scope, the trades, the permits and the schedule.

Planning a project like this in Winnipeg?

Tell us what you have in mind and we will put together a clear, written quote.

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